In the search for my place, I came across a new development on Parnell Street; I called the agency, Hooke & McDonald, and they told me “the whole building is free (to let)”, so I asked for a viewing and got it, in two weeks, the reason? “the builders are still on site”. Fair enough. The viewing was on Monday from 9am, the slot given to me was 1:00pm. So, that day, I was about to leave work to see the place, when I got a call from agency around 12:30 that “the whole building has already been let”, and the appointment is cancelled. I thought, what the hell?, how come the whole building is gone in 210 minutes… how can they let without verifying references, bank details, etc?

So, I went to Hooke & McDonald office, to log a complaint. (It was not surprising when..) they told me there’s no complaints department. Interesting. I asked, what could they do?. Nothing. Probably, it’s the most unprofessional attitude I’ve come across, so far.

What could I do? Well.. Nothing, the only thing I could do was to bang my head in the wall 210 times.